Insured.io, a supplier of cloud-based customer interaction solutions for the insurance sector, has announced the launch of Payment Centre, a new payment processing function that is fully integrated into the company’s Insured Portal.
The insured.io customer engagement platform, a 360-degree suite of SaaS products that connect and unite consumers, producers, and employees via any channel, includes the Payment Center and the Insured Portal. In addition to giving clients a safe, up-to-date means to monitor their policies and make payments online, the platform can quickly link with any new or current core administration system to assist insurance companies to avoid costly rip-and-replace initiatives.
The management of automatic payments, saved payment methods, and the processing of payments are all made easier by the Payment Centre’s redesigned workflow. In addition to making it easier for an insurer to make a payment, this new workflow makes it simple for insurers to customize how disclosures, content, and specialized messaging are handled throughout the process. Even if an insurer’s core system does not support it, the Payment Centre contains a notable customer-requested feature that enables insureds to arrange a payment up to 30 days in advance.
“The release of Payment Centre was on our minds for much of 2022. Kicking off 2023 with this feature launch is only the beginning. Our product roadmap and implementation plans are stacked for this year, and this is just the first of many major ‘feature drops.’ We are excited to continue to expand and improve our unique offerings for current and new customers”, said Steve Johnson, Co-Founder and Head of Product for insured.io.