North Arkansas Bank Partners with Teslar Software

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Teslar Software’s sturdy lending process automation has been picked up by Ark-based First National Bank of North Arkansas for enhancing commercial lending operations. The bank would be using Teslar’s technology to systematize their commercial lending, beginning with exemptions and loan reviews.

Jack Hudgens, VP of First National Bank of North Arkansas, said, “Our commitment to excellent customer service means that we must evolve certain processes to better meet modern expectations, including commercial lending. Teslar digitizes commercial lending, providing a simpler, more seamless experience for our customers as well as employees. Plus, we really liked the local connection; Teslar is only an hour away and is a strong cultural fit for our institution. We are confident this partnership will be able to grow with us, allowing us to serve our customers with greater efficiency and speed.”

Using Teslar’s lending process automation tools such as loan origination, operational workflow, portfolio management, and credit risk management, the bank’s customers can easily provide all the documents and information required, digitally. This would decrease the amount of time employees spend on collecting documents and other hectic physical processes, providing enough time to give attention to strengthening customers relationships. This enables the loan officers to view loan status and information in a unified, digital dashboard, which provides the bank with enough transparency.

Joe Ehrhardt, CEO and founder of Teslar Software, stated, “First National Bank of North Arkansas has an established reputation as an institution that puts their customers first. With Teslar, the bank will be able to even further improve the customer experience by increasing the speed and ease of commercial lending. We are proud to partner with another Arkansas-based bank, helping them streamline operations and continue to grow with confidence across North Arkansas.”

Read: Customer Experience (CX) Integration in Digital Payment Portals


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